Integrations we support
Integrations with top support chat, survey, and customer feedback platforms make it easy to Sync all of your customer chats and feedback into qualantiv. We are continually expanding support for more integrations.
HubSpot
Sync HubSpot Inbox live chat transcripts directly to qualantiv. All transcripts are included in your dashboard and search
Zendesk
Sync Zendesk ticket conversations directly to qualantiv. All conversations in your tickets are included in dashboard and search
Salesforce
Sync Salesforce email conversations from support and sales workflows directly to qualantiv. Your conversations are included in your dashboard and search.
Intercom
Sync your Intercom chat transcripts directly to qualantiv. All transcripts are included in your dashboard and search
Google Forms
Import Google Forms responses for surveys and feedback directly into qualantiv. Responses are included in your dashboard and search
CSV Import
Upload .csv spreadsheet files from any other source so you can analyze and search all of your customer feedback regardless of its source.
LiveChat
Sync your LiveChat transcripts directly to qualantiv. All transcripts will be included in your dashboard and search.
More integrations
We are continually expanding our integrations to more support chat, survey, social media, and customer-feedback platforms.
- Connect all your customer chat and feedback data sources to analyze and search all of your customer feedback in one secure place
- Integrations keep dashboards and feedback searches up to date with your latest customer interactions automatically every night
- If your company uses AI to respond to customers, you can now understand exactly what your customers are talking with AI about
- Connect your customer chat and feedback data in minutes without having to rely on a software development team or data science team
Stay in sync with what your customers are saying
qualantiv uses AI to categorize customer support chats and feedback to show you which problems impact your customers most, so you can build products that put customers first