Documentation

Setup and policy docs

These documents cover how to set up integrations, what data they import to qualantiv, and how we keep that data secure

Setup guides

How to connect HubSpot, what it imports, and common questions and answers

How to connect Zendesk, what it imports, and common questions and answers

Get help setting up integrations, sync behavior, or other concerns

Integration overviews

Benefits, data imported, and setup steps for teams connecting HubSpot to qualantiv

Zendesk integration benefits, data synced, and setup for teams using Zendesk for customer conversations

How .csv spreadsheet files containing customer feedback can be imported into qualantiv

Intercom chat integration benefits, fields synced, and setup for teams using Intercom for customer support

How to automatically import Google Forms customer feedback survey responses into qualantiv

Current and upcoming integrations we support with top support chat, survey, and survey platforms

Policies and terms

How we secure and manage your data, synced conversation content, and integration provider credentials

Commercial and usage terms for users and organizations that use qualantiv